Frequently Asked Questions

Everything you need to know about shopping with Paramore Official Store.

How long will it take for my order to ship?

Standard domestic orders are processed within 3-5 business days. Once shipped, delivery typically takes 5-7 business days depending on your location.

What is your return policy for merchandise?

We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition items and digital media are final sale.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement to request changes or cancellations.